Here are our frequently asked questions to help you better navigate our events! If you don't find the answer
you are looking for, call us!
Frequently asked questions
Tickets
Payment
MISC.
Tickets can be purchased by clicking the "Buy Tickets" button next to the event on the home page. This button will take you to either Moxie Event's ticketing page (hosted via showpass.com or ticketspice.com) or the theater's website.
This is dependent on the venue. Most theaters do have a box office number or a box office location that you can visit in person. If you have a question about a specific theater or need their contact information visit our Theaters page or call our offices at 330-759-4570
They will be emailed to the email you provide at checkout.
Give us a call at 330-759-4570 to redeem your gift card or voucher!
Your email that included your tickets can be used to enter into the event. If you purchased tickets through Moxie Events at showpass.com or ticketspice.com and have deleted that email we can send you a new one at your request by calling 330-759-4570. If the tickets were purchased through the theater, you will need to contact the theater directly to have those tickets resent to your email.
We do not offer refunds. However, you are free to sell or giveaway your tickets to another party on your own.
Yes! You can simply show your tickets on your phone, you do not have to have them printed out.
No, we do not allow tickets to be held.
This is dependent on the venue. Most box offices open 1 hour prior to show time. Please contact the theater directly to see if they offer this service.